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How to migrate the BlackBerry Enterprise Server 5.0 from Microsoft Exchange Server 2003 or 2007 to Microsoft Exchange Server 2010
To perform a migration of the BlackBerry Enterprise Server 5.0 from Microsoft Exchange Server 2003 or 2007 to...
How to allow enterprise activation traffic for a BlackBerry Enterprise Server to make it through a spam filter
Some corporate spam filters may block incoming wireless enterprise activation emails from arriving at the destination inbox. To...
Profiles are not restored as expected after upgrading from BlackBerry Device Software 4.6.1 or earlier to 4.7 or later when associated with a BlackBerry Enterprise Server
When updating from BlackBerry Device Software 4.6.1 or earlier to 4.7...
Firewall and connection requirements for the BlackBerry Enterprise Server
To establish a connection when the BlackBerry Enterprise Server is behind a firewall, verify the following information: On the firewall, verify that port 3101 is open...
"You do not have a certificate for the following recipients" appears when encrypted or signed and encrypted messages are sent on the BlackBerry smartphone
When encrypted or signed and encrypted messages are sent for a contact whose public...
Double-byte characters do not display correctly in the calendar items for BlackBerry smartphone users
Double-byte characters are not displayed correctly in the calendar items for BlackBerry enabled users. The characters are displayed as...
Authentication error appears if CreateDB.exe is run and Windows Authentication is being used
When CreateDB.exe is run on the Microsoft SQL Server, the installation fails with an authentication error that indicates there was a problem trying...
"Invalid license keys" appears when a new enterprise license key is added through the BlackBerry Administration Service
After the BlackBerry Enterprise Server is updated from Small Business Edition and an enterprise license key is added,...
BlackBerry Enterprise Server support for Microsoft Exchange 2007 SP2
BlackBerry Enterprise Server versions 4.1 SP7 and 5.0 SP1 provide support for Microsoft Exchange 2007 SP2. · BlackBerry® Enterprise Server 4.1 SP7 and 5.0 SP1 for...
"STACK_OVERFLOW" exception unexpectedly terminates the BlackBerryAgent.exe process
The BlackBerryAgent.exe process might terminate unexpectedly, which will cause the BlackBerry Controller to restart the process. Although no log lines are...